Shipping Information

At JOURNEYSTRENGTH, we believe in providing you with the best experience possible, right from the moment you place your order. That's why we offer free shipping via USPS Media Mail.

What is USPS Media Mail?

USPS Media Mail is an affordable option specifically designed for shipping educational materials, including books, printed music, and other media. While it may take a bit longer than other methods, it ensures your journal arrives at your doorstep without any extra cost to you.

Expedited shipping options are also available on most items.

International shipping rates vary based on distance and carrier costs.

Processing Time + Delivery Timeframe:

Please allow 1-2 business days business days for your order to be processed and shipped. Once shipped, USPS Media Mail typically takes 2-8 business days for delivery. Keep in mind that delivery times may vary based on your location.

Tracking Your Order:

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow 24-48 hours for the tracking details to update. If you have not received this email, kindly check your spam/trash folders, or email us at support@journeystrength.com for further support.

Please note that we cannot be held accountable for any shipping delays caused by the carrier.

Should inaccurate or incomplete address information be provided, it may delay processing time by 1-2 business days. All customers are encouraged to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

I didn't receive my package:

If your tracking information indicates that your order has been delivered, kindly check with your neighbors who may have received the package on your behalf. In addition, please reach out to your local post office for additional information should it have been delivered there instead. If you are not able to locate your order, kindly contact support@journeystrength.com for further assistance.