Products are only eligible for a return if they are still in their original shrinkwrap seal. This ensures each planner is protected and each customer has the same great opening experience.

If you returned any products prior to contacting us, please contact our support to make us aware of the returned items so that we can proceed further with the return or exchange.

How do I return my order?

Email us at

Include your name and order number

Tell us which product(s) you want to return and the reason

Will my shipping costs be refunded?

The original shipping costs will not be included in your refund. However, for US residents, we will be happy to offer you a prepaid return shipping label for your returned order.