FAQ
How can I place an order?
You can place an order by selecting your desired product on our website and following the guided checkout process.
When do pre-orders ship?
There will be an estimated shipping time under the product listing as well as on your confirmation email.
You will receive an email with tracking information as soon as your order ships out.
In the event of a delay, you’ll also receive an email updating you with the status of your order.
More on shipping here.
What are the shipping options and costs?
You can learn more about our shipping HERE.
What is your return policy?
We have a 30-day return policy. If you’re not satisfied with your purchase, please contact us within 30 days of receiving your order for assistance.
To be eligible for a return, item must be unused and still in it's original shrinkwrap seal. This ensures each journal is protected and each customer has the same great opening experience.
Learn more here
Are there any digital versions of the guided journal available?
Currently, the guided journal is available in a physical format. We're actively exploring digital options to provide even more accessibility.
Can I purchase the journal in bulk for a group or team?
Yes, we offer bulk purchasing options for groups or teams.
Please note that bulk discounts cannot be combined with the current promotion. If you'd like to place an order for 40+ products to receive 30% off, please e-mail us at hello@journeystrength.com and we'll be happy to help you.
BULK ORDER DISCOUNTS
Order 10+ products, get 20% off.
Order 40+ products, get 30% off.
Offers applied automatically at checkout.
How can I contact JOURNEYSTRENGTH?
Contact us HERE!
What is JOURNEYSTRENGTH?
JOURNEYSTRENGTH is a platform founded by Rachael Adams, an Olympic athlete, and mindset mentor. It provides a range of tools and resources to support personal growth, well-being, and self-discovery. Learn more.
Who is Rachael Adams?
Rachael Adams is the founder of JOURNEYSTRENGTH, an Olympic athlete, and former member of the USA Women’s National Volleyball Team. She holds an Olympic Bronze Medal and is a World Champion. Learn more.