CANCELLATION AND REFUND POLICY

All contracts are binding. Rachael Adams and JOURNEYSTRENGTH  do not offer refunds on mentoring services. She is here to mentor you to your highest level of success, and part of that is requiring a commitment from you that you are fully invested in your coaching package. When refunds are an option, you can have “one foot in” the work, and “one foot out” the door.  It is to your benefit to decide before purchasing your package and committing to work with Rachael Adams that she is the right mentor for you. If you’re in, you need to be 100% in, just as she will be for you. 

Once Rachael Adams has scheduled sessions with the Client, they are considered set appointments. However, if necessary, the Client may request to reschedule a session, if they give at least 24 hours advance notice.

Any missed sessions or cancelled sessions with less than 24 hours advance notice will be forfeited. Mentor reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.